Adeptia is all about faster onboarding of customers. The biggest challenge that companies face today is slow onboarding of new customers that often takes weeks or months to complete and results in delayed revenue. Think about a payroll company that needs to onboard all employee information from a new client or a healthcare analytics company that needs patient data from a hospital. Adeptia has solved this problem by providing a solution that allows companies to onboard customer data quickly and efficiently.
(Figure: Better way to do customer onboarding with Adeptia)
Two Aspects of Customer Data Onboarding
There are two parts to our onboarding solution. First and foremost is a fully configurable and customer-facing self-service iPaaS, called Adeptia Connect, that allows clients and partners to discover and consume your data connections such as APIs in order to send or receive data to your company in minutes. The second part of our onboarding solution is the Adeptia Integration Suite which allows your IT and business users to collaborate and design workflows to handle a variety of different data streams from customers exchanged via Adeptia Connect and integrate that data with backend systems.
(Figure: Adeptia Customer Onboarding Solution architecture)
Key strength of Adeptia’s customer onboarding solution resides in a multitude of features and options available in a single “unified” architecture, such as performance and reliability of our integration run-time engine; ease of managing disparate data sources, data transformation rules; graphical browser-based design studio to configure connections; dashboards to monitor and track data flows and any errors.
Adeptia Connect iPaaS helps you with following customer data onboarding features:
- A cloud-based library to publish your pre-built connections
- Connections can be linked directly from your internal applications/databases to your customers applications
- Business users approve access like LinkedIn
- Enables your business users and your customers to directly integrate with you in minutes
For different data formats, Adeptia supports out-of-the-box industry and application standards such as EDI, HL7, HIPAA, NCPDP, FHIR, IDoc, and BAPI. It also supports financial data standards such as NACHA (ACH), BAI, MISMO, ACORD, DTCC, FIXML and many others. Adeptia supports XML, JSON, PDF, flat files, fixed width, excel and relational databases such as MySQL, SQL Server, Oracle, DB2 etc. Users can also specify their own custom schemas for semi-structured datasets such as reading text from an email body or a document.
(Figure: Adeptia iPaaS characteristics)
With its SOA framework, Adeptia allows users to build micro-services and reuse these services across multiple customers. For example, a base data mapping for EDI 214 (Transportation Carrier Shipment Status) can be reused for all the shippers who are sending you shipment notifications with this standard. Reusability of maps and transformation rules results in faster onboarding of customer data into your desired format.
A built-in BPM capability allows business users to model and simulate workflows to identify bottlenecks and increase efficiency.
For further information, check out:
- Fast-forward your revenue with Adeptia Connect
- Process automation designed for business users
- Application Connectors in Adeptia iPaaS