Enterprise integration can help organizations to expand their toolset, improve interactions, and build unparalleled relationships with customers across all layers. With layered integration, enterprises gain economies of scale to commoditize their business ecosystem. They can enable agility and collaboration to integrate and shore up multi-tenant B2B environments and yield better experience for their customers.
Leveraging Enterprise Integration for Extracting Quantifiable Business Value for Customers
Traditional data centres and API first integration approaches hide several scale issues and have their own hidden perils. Legacy infrastructure creates IT conundrum for enterprises which want to rethink their business for the digital era. Enterprises face several problems while integrating complex traditional architecture with cloud-first enterprises.Growing number of API interfaces to connect technologies cause interruptions across different environments and lead to several scheduling conflicts in service delivery.
Companies succeeding in the digital age are the ones who can make quick changes to their integration set up and simplify hybrid ecosystems. This ability can transform ways enterprises work with their customers.
Conventional integration approaches are time-consuming and they consist of multiple interfaces and management portals. Large enterprises with disparate IT systems waste several months of time in connecting theses interfaces and onboarding customers. On the contrast, enterprise integration provides granularity to view all elements, build integrations, and onboard customers from one single interface in a few minutes. Enterprises can restore systems and avoid costly downtimes.
Enterprise integration is a software-based solution to simplify complex B2B ecosystems, an easy & efficient platform to power modern-day data centers without any overheads. Business users get a single interface for managing backup, performance, and management. Enterprise IT teams improves skills to drive productivity and improve the organization’s bottom line. Teams gain the self-service edge to:
- drive service effectiveness and lower costs.
- accelerate troubleshooting and improve first-time fix rates.
- minimize the time and cost involved in onboarding new employees.
- improve customer satisfaction and customer journey.
- enable efficient future planning.
How Adeptia’s Enterprise Integration Helps in Overcoming the Customer Experience Challenge?
Adeptia’s enterprise solution helps in piecing the information systems together in a strategic manner. For instance, enterprises can connect financial management packages, online shopping functionality and roll out an entirely new e-commerce solution. They can streamline customer relationship management (CRM) system and manage leads and prospects in a better way. Adeptia solution helps in clearing the hairball of unconnected systems and eliminate inefficiencies and errors. In this way, enterprises can address their pressing service objectives and become more profitable.
Business teams get the unique ability to manage and clean data: and connect to public cloud applications for processing and storage. Moreover, loose decoupling enables enterprises to transform their business models in a better way. It becomes feasible to envision new user experiences in a simple and seamless manner.
Leading enterprises are using Adeptia’s single run time engine to build integrations and deploy them across the B2B ecosystem. They are now able to support and further rationalize their CRM landscape. In this way, their IT services are becoming more nimble, adaptable, and flexible. As compared to their peers, they are now in a better position to develop business models around digital footprints and as per changing market dynamics.
With Adeptia, enterprises get the resiliency to sustain digital pressures and deliver, move, or re-engineer technology integration capabilities without technical coding. And their IT can plan and drive digital dexterity on an ongoing basis. They can monetize & curate data and create knowledge required to build experiences that deliver value.
Adeptia provides a bi-model business model for executing operations with excellence and deliver measurable business value. This model helps in adopting more standard functionalities or processes for business hygiene. Its low code environment makes B2B services more consumable and easy to use. Moreover, availability of Partner to Partner integration functionalities provides more collaborative opportunities for organizations. Enterprises can package decision-based models for greater reusability, repeatability and robustness of customer-centric services.