In the B2B Integration space, there are a lot of vendors that provide typical in-house integration software that gets heavily tied to a single customer solution. In order to scale, companies end up deploying individual instances of these solutions for each new customer thus making it enormously difficult for IT to manage the scale and maintenance of this infrastructure. More importantly, it becomes very difficult to keep up with software updates as these solutions change over time.
Adeptia is built from the ground-up as a multi-tenant, iPaaS platform. Early on in our product development cycle we recognized that the key to a solution provider’s success with their trading partners would be how easily a base integration service created for one partner or tenant can be applied for new tenants; and, also how easily these services can be siloed so that when a tenant logs into the platform they only see their services that they want to consume.
Similarly, when another tenant logs into the same platform, they see the unique or common services that your team has shared for them. Adeptia also supports white labeling of the entire unified platform with your company’s branding in order to provide a common user experience for all your tenants.
In Adeptia, the base services can be pre-configured by your IT department and can be made available to all the tenants. A data integration service can depend on the type of application, API, workflow or custom web form that you think would be needed by your customers.
For example, if your company provides marketing analytics or business intelligence solutions, your team can create base services that allow your customers to send marketing data from Salesforce, Marketo or Hubspot to your business intelligence application. Once these services are published in Adeptia, your business team can invite customers to join Adeptia, register as a tenant, and self-provision in minutes.
Another important element to consider here is how does your IT department monitor the different services your tenants are consuming, and how much data each customer is processing along with the status of all the run-time services? Adeptia provides a rich dashboard and reporting functionality that allows operations to monitor each tenant’s run-trends, process execution history, data volume, and any errors resulting from data or run-time issues.
Adeptia also provides hundreds of out-of-the-box base connections to all the major cloud applications that make it extremely easy for your company to choose the one that is the most applicable from the connection library and make it available to your business customers.