The digital workplace represents an enormous shift in the way business gets done. Companies are embracing technology to optimize individual and team productivity, collaboration, and experiences at large.
With disruption increasing, organizations need to manage a growing number of business users – working from home or other non-traditional workplaces – a majority of them are beginning to embrace the inevitability of a digital workplace that improves the ease of doing business. A lot of concerns can be taken care of by approaching the prospect of the digital workplace:
- Productivity: When business users are not well-equipped with technology, they are bound to be distracted. They have to participate in all the operations and processes, which prohibits them to focus on more high-value tasks. This impedes collaboration and derails productivity, leading to high employee dissatisfaction and turnover.
- Relationship Building and Onboarding: As the disruption has proliferated, building relationships with new customers and onboarding their data become challenging. The vast amount of data, in various formats and types, complicates the problem further. Users find it difficult to onboard customer data faster which has a direct impact on experiences.
- Impact on Innovation: When the business environment is not supported by proper technology, IT teams find it difficult to focus on more important tasks. This compromises the way they do business, making a long-term negative impact on innovation.
- Organizations can overcome the deficits and ambiguities mushrooming in a digital workplace by embracing modern technologies including data integration. Next-gen data integration tools can help business users harness the true potential of customer data, optimize individual and team performance, and deliver delightful experiences without difficulty. These solutions enable non-technical users to build data connections and integrate new customers at the speed of business. These technological solutions help businesses evolve and allow them to create a thriving, productive, and cost-effective environment that drives value and innovation.
Self-Service Integration Bolsters Digital Workplace Environment
Self-service integration platforms empower business users to consolidate customer data faster and gain insights, enabling them to identify patterns and make predictions, nudge positive behaviors, and fine-tune individual, team, and organizational performance. Meanwhile, IT teams can become free to focus on innovation.
With powerful features such as pre-built application connectors, shared templates, intuitive screens & dashboards, and more, business users can monitor and create data connections without executing custom coding. Plus, they are empowered by AI-enabled technologies that actually help users map and ultimately integrate data faster – and in a secure way. By transforming the way business users and IT users work using digitally-enabled technologies, organizations can deliver value and ROI.
Self-service and intelligent automation technologies help organizations foster and empower a digital workforce environment and ultimately gain a competitive edge. They can provide accurate insights on customer demands and behaviors, which helps them deliver compelling customer experiences. Along with that, these solutions can optimize performance and streamline processes and automate decision-making, actions, and responses.