IT teams are more burdened than ever due to increased requests and ever-advancing organizational growth. Ongoing disruption has impacted the situation even further. Companies are facing the demand to perform and complete more tasks with a faster increase in projects, but with fewer resources and a decreased budget.
The result is IT integrators and data analysts are now spending most of their time playing catch-up rather than on development or innovation. In the absence of modern data integration solutions, the burden on IT increases by leaps and bounds. This situation leads to frustrated internal stakeholders because their requests are held up by IT, resulting in delayed business initiatives. Also, because IT is busy creating custom codes and building extensive data mappings, they are unable to focus on more high-value, strategic tasks.
Why Is IT Overburdened?
Across the organization, both business teams, as well as IT teams, have less ability to drive mission-critical projects. Why?
That’s because, while IT teams are bogged down by implementing custom codes and following up requests across multiple lines of business, business teams are left waiting on the resource-strapped IT teams.
The problem escalates when traditional data integration solutions are used. IT teams need to implement custom codes and build data mappings to complete digital onboarding and integration, which takes weeks or months of calendar time. During that time, business workers are forced to wait to connect with customers. This creates frustration and dissatisfaction in customers. These unsatisfied customers are less likely to invest in other products or services offered by the company, which delays revenue and increases costs.
Also, this bottleneck leads to an innovation roadblock that can snowball with dire consequences, creating a gap between IT project delivery and business needs. These conditions complicate the process of getting funding and resources for more experimental initiatives that could ensure real, strategic breakthroughs for companies undergoing digital transformation.
In order to deal with such a challenging situation, companies must focus on keeping their place in the digital economy while opening the way to full-scale digital transformation. And that requires IT to focus on more high-value tasks and enable business teams to drive data-driven operations, such as data integration.
All of this requires companies to deploy a modern data integration solution with self-service and automation capabilities. These solutions empower non-technical business users to implement data connections while freeing IT to drive other strategic tasks. The result enables IT to meet demands quicker in the face of shrinking budgets and increased business team requests.
How Can Self-service Data Integration Remove IT Burden and Empower Business Teams?
Self-service data integration and automation give power to non-technical business users to implement data connections much more quickly than traditional or legacy solutions. Users can rely on pre-built application connectors, shared templates, dashboards, intuitive screens, and AI-data mapping to create data connections with customers. They need to point and click through easy-to-navigate screens to onboard customers, without any need for manual coding. Not only could this be done faster but also in a secure way.
At the same time, IT is freed from custom coding to drive more strategic tasks. They can do more with less, thus reducing business costs to a large extent. In other words, the burden on IT is eliminated and it can help companies drive innovation and digital transformation initiatives.