Driving Agile Collaboration Between Business Users and IT

Thursday, July 29, 2021

Picture of Mange Ram Tyagi
Mange Ram Tyagi
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Developing user experiences, integrations, analytics, cloud applications, and machine learning models are the top priorities for IT leaders.

According to IDG’s 2021 state of the CIO report, the five top initiatives that drive the most IT investment include business analytics (39%), security and risk management (37%), cloud-based enterprise applications (32 %), machine learning (25%), and customer experiences (30%).

That’s a tall order for IT leaders and CIOs. So, addressing one question is essential, how well are business users, data architects, integration specialists, application developers, and data scientists collaborating?

Developers use agile methodologies and rush to deploy integration and application releases, while data architects and scientists experiment with complex, bi-directional data sets, machine learning models, and data visualizations. Yet, a lot of IT leaders claim that they have a multi-disciplinary team, many organizations still fail to put their integration developers, app developers, and data scientists at the business forefront.

So, when organizations make attempts to embark on a digital transformation journey, why is it that we fail to empower our application, integration, and data specialists to address integration, data, API, analytics, and user experience needs?

The gap exists because of leadership, process, and technology differences. Addressing these differences can accelerate an organization’s transformation journey, create an integrated experience for users, and deliver business impacts on ease of doing business and value creation.

Use Self-Service Integration Platform to Drive Collaboration

Companies need the support of technologists and data specialists to deliver innovations. Those who are relying on legacy data integration technologies put all the burden on IT and developer teams as heavy coding and complex mapping procedures have to be carried to deliver quality insights. Business users (especially the non-technical teams) fail to focus on operations, which ultimately throws the workforce off balance. This forces companies to compromise their ease of doing business and ability to deliver delightful customer experiences.

Self-service integration solutions play a vital role in balancing the role of the two. They empower all non-technical business users to quickly build integrations – securely and easily. Functionalities like pre-built application connectors, shared templates, dashboards & intuitive screens etc. enable users to monitor and create data connections and integrate new customers at the speed of business. Meanwhile, IT teams and developers can take up a governance role and focus on more-high value tasks instead. This reduces the gap that was hurting the organization’s growth and rate of innovation.

Related Datasheet: Integrate Customer Data Faster

With the right data integration platform in place, companies can empower their teams, a multi-skilled team of developers, integration specialists, and data scientists to work in collaboration and deliver valuable experiences to customers. Agile and user-friendly methodologies like self-service integration enable business and IT users to prioritize, commit, deploy, and review results.

Adeptia Connect offers self-service and AI mapping capabilities that enable business users to create strong data connections and integrate new customers, helping businesses streamline their digital transformation journeys. While business users create integrations, IT users and developers can focus on more important tasks. By making both IT and business users productive and enabling collaboration between them, companies can easily grow their business and grab a larger market share. Contact our specialist to know more.