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Adeptia is a technology software company. Adeptia is an application to modernize the onboarding of business data within the ecosystem of customers and partners using a self-service approach for business people.
Adeptia helps companies to more easily, simply and effectively manage exchange of business data with other companies.
Adeptia has created its technology to completely change the traditional approach of how companies exchange data and information with other businesses. Typically these older ways of “business-to-business integration” require complex software tools to be evaluated by IT departments, purchased and then deployed and managed. Some of these developer-centric tools are B2B gateways, B2B integration tools, Message Brokers, EDI Translators, Managed File Transfer (MFT) tools, or utilizing external services such as Value Added Networks (VANs).
The main problems with the traditional approach has been the large effort needed to build and manage hundreds of connections with partners, high cost of expensive IT resources, time delays in adding new customers, lack of flexibility, more burden on customers and partners to be able to connect, dependence on involvement of IT staff. There has been little innovation in the last 20 years in this area and this work remains an inefficient and unproductive exercise. Many companies are simply fed up and outsource this to external vendors such as managed services providers or VANS, which is just a way to transfer work from internal to external resources – the cost of doing this inefficiently is still paid by the companies in vendor fees.
Adeptia changes all this and brings a fresh, new approach.
Adeptia lets your business users create and use connections for onboarding customers and partners with a no-code approach. While IT operates in a governance role by creating pre-built templates for business connectivity, non-technical business users use those templates in an operational role.
Adeptia is an enterprise level integration platform that lets you perform any-to-any integration between your customers and partners. The Citizen Integrator approach of Adeptia lets your business users shorten onboarding time from months to minutes, thereby accelerating service delivery and revenue realization while IT becomes more productive.
Adeptia has hundreds of customers and its technology is used in mission-critical environments by these clients and their ecosystems of thousands of customers and partners.
Adeptia is a leading enterprise-class product and it has received multiple industry credentials. Adeptia has been included by Gartner for six-years in a row in its Data Integration Magic Quadrant. Adeptia is the only business-to-business data integration software company that has been recognized on multiple Gartner Magic Quadrants and Forrester Waves:
Adeptia gives power to your business users and lets them onboard customers and partners without any complex coding. Business users can setup and self-manage partner data exchange, reducing partner onboarding time by up to 70% and automating up to 90% of onboarding for accelerating service delivery.
With Adeptia, business users can utilize prebuilt connection templates that enable repeatable processes and reusable efficiencies. In their operational role, business users get to drive onboarding without relying on complex coding or IT for day to day operations.
A key innovation in Adeptia is to separate the enterprise data connectivity process into two parts
If Adeptia is the front-end for business users, then the back-end integration is still managed and implemented by IT staff. For this they can continue using their existing tool-set or utilize the Adeptia Suite with its simpler, SOA-based approach for application integration. Here all the complexity of data validations, mapping rules, message routing, error-handling etc. is implemented and managed by engineers. By isolating the complex part of connectivity in this back-end integration, it allows IT staff to provide business users with a simpler “walled-garden” at the front-end.
This helps IT organizations to focus on higher-value tasks and become more productive. It helps business users have more self-reliance to do the day-to-day work and so reduces pressure on IT staff because business is not “waiting on IT”.
Adeptia professional services team works closely with clients to help them go live in production as soon as possible. The steps involved are to scope the exact requirements, design the solution, provide training and install the application, prepare a timeline with phased approach and then help in or drive the development tasks.
Yes, Adeptia’s goal is to be very transparent and open to help you make your purchase decision with confidence. To help with evaluation, Adeptia can provide access to a cloud instance of its product or provide a trial license for installation in your environment. Please contact your account executive for access.
Your Adeptia account executive can provide you customer references upon request.
Clients that purchase Adeptia application tell us that it is a great value and they see both soft and hard quantifiable benefits that improves their business. Many clients report improvement in their Net Promoter Scores (NPS) when they conduct customer surveys. Adeptia is a key application in their digital business transformation strategy as it involves optimizing their workforce and process efficiencies. It makes them more flexible to go after new business opportunities. ROI varies by customer and their use-cases but it is achieved by -
Adeptia offers its technology as 3 product editions – Professional, Premier and Enterprise. These editions are tailored to meet specific use cases and business needs of customers and they allow the customer to purchase the product that would precisely address their needs. Please check the “detailed features list” for full details on how these editions compare.
Adeptia licenses its product via a subscription pricing model. There are 3 dimensions for pricing.
Adeptia product license subscription renews annually and is billed on annual basis.
Your Adeptia account executive will be happy to provide you with a price quote estimate. We typically need information about your use cases, data volumes, data transactions, partner network, expected users and other applications to size the setup and estimate license prices. You can also request a quote here.
Adeptia reviews its prices annually and reserves the right to change prices at any time. Annual renewals are subject to then-current prices.
During your technology selection process, your Adeptia account executive will discuss your business needs and requirements and share that information with our engineers and solution architects. Based on the information you provide, Adeptia will be able to recommend the right product edition for you. This recommendation may change as we learn more from you and have further discussions. From our experience, it is likely that a prospect starts with one edition in mind and then actually purchases another one as the scope of their solution changes as they learn of a better approach during the sales process.
Adeptia is a single application and the product editions and other options are selected via a license key. This makes the installation process consistent as there is a single installer. The upgrade process to change product edition or add optional functionality is very simple as it only requires uploading a new license key to the Adeptia setup. There is no need to install any additional components or software to add new capabilities or functionality.
Partner is defined as a unique external entity that is being managed in Adeptia’s partner management. This allows the setup of integration transactions, tracking and monitoring of data flows with each partner.
A user in Adeptia application is a person who accesses the application. Each individual user is a named account created in Adeptia. Following type of user roles are available.
Adeptia offers 2 flexible options to clients so they can deploy it as per their convenience and IT practices.
Adeptia is architected in a modular architecture that is easy to scale for reliability and performance. Adeptia can be run on a minimum of 2 servers.
Adeptia can be deployed in 2 modes
Deployment architecture - https://docs.adeptia.com/display/AC2/Deployment+Architecture
Adeptia defines a node as a physical or a virtual server with 4 CPU cores and 8-16GB of RAM. This is equivalent to the XLARGE EC2 instance on Amazon Web Services (AWS). This node, combined with Adeptia’s efficient technical architecture, provides significant processing capacity to handle large volumes of data and transactions.
Adeptia will work with you to size your environment before you make a purchase decision. Clients may also decide to add additional nodes to production environment after a while based on these factors.
Adeptia will charge prorated license fees for the additional 4 cores or node for the rest of the year.
Clients may easily license and install Adeptia on additional server(s) to add non-production environments. Adeptia will charge prorated license fees for the additional non-prod environment for the rest of the year.
Clients can add more features by either purchasing the add-on features or upgrading to another edition. Adeptia will charge prorated license fees for the additional features or edition for the rest of the year.
Adeptia provides technical support to help clients utilize its product. Technical support covers
Adeptia offers 2 paid technical support options.
Adeptia has a large team of software engineers who are focused on technical support. The team is trained and experienced on using the Adeptia product. This team works for Adeptia from its two offices – Chicago, USA and New Delhi, India.
Adeptia technical support is included with the subscription license model and is renewed annually automatically with the subscription.
Yes, the technical support team works closely with client users and it often uses live GoToMeeting sessions to understand and help troubleshoot issues. Tech support does not include actual implementation or doing the work, so client users should not expect the tech support staff to build or configure anything. However, they review logs and error messages and GoToMeeting sessions to identify and resolve issues or provide guidance to client users.
Adeptia provides extensive technical documentation and it is all easily accessible online.
Adeptia has a professional services team with deep and extensive experience in Adeptia data integration implementations to ensure success for our clients. Large number of team members have 10-15+ years of experience in challenging and complex integrations scenarios with large companies. Following professional services options are available –
Adeptia provides well-structured training materials and hands-on instruction to help client users get started.