Adeptia’s solutions help your organization cut through complexity to streamline business connections
for faster onboarding of customers and faster order to cash revenue.
As a payroll and benefits services provider, your revenues are directly impacted by how quickly you can onboard your customers’ employee data after the sale and how smoothly you can intake employee payroll and benefits data on an ongoing basis. What confounds most of our payroll and benefits service provider customers is the following:
If you’re replacing 15 to 20% of your customer base every year with new customers, chances are, you’re creating a monumental challenge for your IT department, as they are the ones who usually do the customer data onboarding. And since small businesses vary greatly in their technical sophistication, in the applications they use (if any) to keep track of employee and payroll data, and in their preferred data transfer methods (some can upload a file to you via secure FTP, others will want to fax or call you with data), your IT department likely has to set up as many individual processes for data onboarding as you have customers.
Customer onboarding is a big bad wolf for many reasons. Building and managing connections to a customer takes anywhere from 8 to 18 weeks. Multiply that by hundreds of customers, and you create a ton of complexity for your IT department. Not to mention that IT is usually under-staffed and overloaded, and can become a bottleneck to the business to get these connections established. In this video, learn how Adeptia helps companies speed up the onboarding process by automating B2B connections and get to revenue in minutes, not months.
Payroll services providers need help in 3 areas:
With Adeptia Connect, your IT resources can set up shared connections, providing business users a “template” for a seamless way to intake data from new customers. In turn, business users will be able to take over the onboarding process themselves, using our dirt-simple interface to accept customer connection requests.
Explore the unique features of Adeptia Connect with short demo videos that describe the powerhouse behind the vision of helping companies automate their B2B integration needs.
Learn about the direct benefits of using Adeptia Connect to today's organizations so that IT can efficiently stay ahead of the speed of business and help move the organization's revenue forward.
Adeptia Connect™ is an enterprise level SaaS application, enabling self-service integration for the lines of business. Check out a few of our available connectors for yourself.
To help you learn more about how Adeptia helps Payroll Services Providers, here are some relevant articles from our blog.