Learn how Adeptia’s healthcare solutions provide seamless IT integration
and connectivity between multiple public entities, local agencies and central offices.
Create and manage patient accounts, entering demographic information, billing for services, processing accounts receivable and posting payments.
Making and confirming appointments for patient visits and acknowledging patients as they arrive.
Examples include phone messages from patients, phone or other messages about patients, e‐mails with patients or in‐house e‐mails.
This includes documenting summary information (e.g., past medical history and review of systems), documenting immunizations and completing pediatric growth charts, disease‐management flow sheets and the like. It also includes generating de novo prescriptions for patients as they are seen.
Responding to requests for refills that arrive by multiple methods. For example, phone messages, faxes, e‐mails, etc. This also involves reviewing the clinical records for these patients to render a clinical decision.
This involves reviewing lab results, documenting that the results have been reviewed, and acting on the results as appropriate. It may also involve reviewing charts, signing reports and placing them in the chart, and communicating medical advice to the patient.
Reading, signing and filing the tens or even hundreds of documents that arrive every day by mail and fax, including X‐ray reports, correspondence from consultants, old records, disability forms requested by patients, hospital records, emergency room reports, etc.