Self-service integration provides a better CX while speeding operations
Time is money. And, of course, your data is money too. Your financial data needs to be handled perfectly, but data integration between you and your customers is often the weak link in your data ecosystem value chain. When you consider how much time and money you've invested in it, and how much time and money its maintenance requires, you might wonder whether there is a better way.
When you contemplate your firm's competitive landscape, one of the growing threats is market disruptors in adjacent markets. These firms seem to be able to effortlessly offer a superior customer experience (CX) from the time that the customer is evaluating options on the web, through signup with a new service provider, and then growing their relationship with that provider through an impressively superior experience. They do this without lengthy and IT-labor intensive financial data integration on either the customer's end or their end.
One of the reasons why you are not able to outperform them is the way you integrate and manage your customer data. Conventional financial data integration and management approaches can impact critical processes such as data onboarding, transformation, and analysis -- sabotaging your speed to value and ease of doing business.
Have you outsourced your business data integration to a managed service provider? In many cases, these vendors charge you by the volume of your transactions. In spite of massive economies of scale in the cloud and in network bandwidth, your costs of secure data exchange with clients can become unwieldy as you become further integrated and more successful in gaining clients.
Much worse than that, in order to onboard new customers into your data ecosystem as well as expand your level of digital integration with existing clients, your business is suddenly on hold and at the whim of the expense and availability of your vendor's IT integration experts.
Are you in control of your B2B data exchange, or is your B2B data exchange the rate limiting factor of your business growth potential? (And of your customer's experience journey?)
What would it mean for your business if you could re-imagine your approach to customer data integration and implementation? What if it could be done by business people, quickly, easily and securely?
Adeptia’s self-service financial data integration empowers your business users to build data connections with your customers and partners in minutes, not months. By making it simple and easy while shifting the task of integrating financial data to business users, Adeptia helps you fast forward service delivery and create compelling customer experiences while accelerating your revenue – all without expensive IT resources on the critical path.
Adeptia keeps your business users in control of your business data exchange and integration processes, while your IT teams retain data governance. As a result, business users have the tools they need to get their jobs done faster, and scarce IT resources are not tied up with menial tasks of building customer data maps and connections.
See how our self-service data integration solution can help you delight customers, fast forward revenue, and gain a competitive edge without losing control or ownership of sensitive financial data.
The Adeptia self-service data integration platform empowers business users to make
business connections faster without waiting for IT integrators.