Technology has transformed the way consumers engage with organizations, and honestly, it has transformed how the majority of users work in recent years. Not only consumers rely on their mobile phones to have a delightful experience, but they can also easily leverage self-service mechanisms to talk with each other and even solve each other's problems. Likewise, gone are the VoIP phones in the office when employees are employing Slack or Zoom to create robust connections with their colleagues, partners, customers, and vendors from their home office.
Not so long ago, organizations began undertaking digital transformation initiatives with the goal of automating data-driven processes, providing value to customers and ultimately increasing revenue.
As they made efforts to drive their transformation wheel, enterprises adopted new data integration and cloud-based technologies to automate processes and enable users leverage the data insights to make business decisions. They transformed the way they do business with their partners and customers, kickstarting revenue and value generation.
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The reality of digital transformation is that it’s not, quite frankly, a one-and-done project but rather an iterative transformation. Many of these organizations still underpin their digital transformation journey by relying on legacy systems and applications that were once pertinent. Even though these solutions are still important for backend operations and business processes, and often hold crucial data, they prove incompatible with next-gen technologies, which, in turn, fuel bottlenecks or hindrance to the business.
On their path to digital transformation, these companies may have opted for all-in-on-the-cloud and hybrid solutions. While in the first, users may choose to fully retire all their legacy systems and move to applications and systems to the cloud, the second supports marrying legacy systems with new technologies.
Whichever option business users decide, they may end up facing a common challenge, which is handling legacy integrations.
To execute companies’ digital transformation strategy and plan, they must evaluate whether their existing integrations are compatible with newer applications as well as systems. If not, they need to modernize their legacy integrations to kickstart and reap the benefits of digital transformation efforts.
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Organizations that still employ legacy integrations require painful, time-consuming, and costly integration maintenance to drive their business outcomes. This slows down project delivery to meet business needs and causes business users to get into a reactive mode owing to integration delays.
Moreover, legacy solutions put a lot of burden on IT as they involve a lot of manual interventions coupled with complex API coding and tedious EDI mapping. Therefore, IT fail to focus on more high-value tasks that can hinder growth and innovation.
Adeptia’s self-service data integration platform has transformed the way business users integrate and harness the true potential of customer data. Not only does Adeptia streamlines a company’s digital transformation journey by empowering business users build integrations but also supports a hybrid architecture if organizations still need to keep their legacy systems on-premises to meet current or future business demands. By giving power to business users, Adeptia helps organizations free IT and take up a governance role instead. It helps stakeholders access data easily from legacy systems as well as cloud applications and streamlines backend processes for seamless customer and employee engagements.
Ready to kickstart your digital transformation efforts by modernizing your current integrations?