Didn’t think integration could be good reading? Think again. We’ll have you laughing, we’ll have you crying, and sometimes, we’ll have you doing both simultaneously. But you’ll always leave enriched...with a new perspective on integration.
The importance of customer feedback is as clear as crystal. That’s why many employ tools like Net Promoter Score (NPS) to identify whether their consumers are promoters, passives, or detractors of...
Net Promoter Score (NPS) is a trusted measure of customer contentment and loyalty. It is a measurement of how satisfied customers are and how likely they are willing to recommend your brand or...
Customer onboarding is a critical phase of the customer journey. When done right, it helps in setting the right tone for your business. When done wrong, your business can crumble like a house of...
Consumers despise friction. They find it difficult to collaborate with a business conglomerate that fails to offer a frictionless service. Their major source of frustration is the “convenience...
Companies are striving to deliver data-driven brand experiences at all stages of customer lifecycle. For proving their value, businesses are spending a significant amount of time, effort, and...
Evolving technologies, cut-throat competition, disrupting Fintech, and demanding customers have created a butterfly effect that has produced unprecedented changes for banks jostling for customer...
Monetizing 5G slicing optimally and building an open, convergent business ecosystem requires companies to deliver remarkable digital partner experiences by making it easy for them to onboard services...
A proactive approach to data compliance helps organizations alleviate risks, additional costs, and form strong relationships with stakeholders, thereby accelerating revenue and growth.Understanding...
In Adeptia Connect, business users have access to a catalog of data onboarding templates that are used in automating data exchange with partners and customers. These templates are embedded with pre-...
Onboarding is one of the most important steps of the channel partner relationship. This primary phase is all about making first impressions - and you never get a second chance to make first...